Formats, devices, languages, access, and how it all works. Can't find it? Reach us here.
The dossiers
What exactly is a "dossier"?
A dossier is a structured, research-informed guide on one health topic — chapters, protocols, and timelines that connect into a plan you can follow. Think of it as the opposite of scattered blog posts: one complete path, start to finish.
How long does it take to read one?
Most guides are around 26 pages and designed to be read in a weekend. The goal is simple: read it Saturday, act on it Monday.
How is this different from a free blog or YouTube video?
A blog gives you one tip at a time without the structure around it. A dossier gives you the full protocol: what to do, in what order, for how long, and why. It's research-informed, reviewed for accuracy, and built to be finished — not an endless feed.
Are these books or PDFs?
Digital PDFs, designed to read beautifully on phone, tablet, and laptop — and to print cleanly if you prefer paper.
Formats & devices
What format will I receive?
A standard PDF file. It works on virtually every device and needs no special software — phones, tablets, laptops, and desktops can all open it out of the box.
How do I open the PDF on my laptop or desktop?
Just double-click the downloaded file. On a Mac it opens in Preview; on Windows it opens in your browser (Edge, Chrome) or Adobe Acrobat Reader. Nothing to install — every laptop can open a PDF.
How do I read it on my iPhone or iPad?
Tap the download link in your email. The PDF opens in Safari — tap the share icon and choose "Save to Files" or "Copy to Books" to keep it for offline reading. The Apple Books app gives the nicest reading experience and keeps your place automatically.
How do I read it on my Android phone or tablet?
Tap the download link in your email. The file saves to your Downloads and opens in Google Drive PDF Viewer or any PDF app. For offline reading we recommend the free Google Play Books app — just open the file with it once and it stays in your library.
Do I need a special app or account to read it?
No. A PDF opens in software your device already has. No subscription, no proprietary reader, no login required to read your files.
Where is my download after I buy?
Two places: a download link is emailed to you instantly after checkout, and your files are saved to your account library so you can re-download anytime.
What if I lose the file or change devices?
No problem. Log in to your account and re-download as often as you like, on any device. Your purchase is yours forever.
Can I print my dossier?
Yes. Every dossier is formatted to print cleanly on standard paper if you prefer reading offline or keeping a physical copy.
Buying & pricing
Is this a one-time purchase or a subscription?
One-time. You pay once and the dossier is yours forever — no monthly fee, no auto-renewal, no expiry.
What does a "bundle" include?
A bundle groups several related dossiers around one goal at a lower price than buying each separately. Each bundle page lists exactly which titles are included.
Why is the Ultimate Library so much cheaper per dossier?
Because it's everything at once. The Ultimate Library includes 110+ titles for one price, which works out to roughly €1.79 per dossier instead of €9.99–€14.99 individually.
Do you offer refunds?
Because dossiers are digital products delivered instantly, all sales are final — we don't offer refunds once a file has been delivered. This is standard for digital downloads. If something is wrong with your file or you can't access it, contact us and we'll make it right.
Is checkout secure?
Yes. Payment is processed through encrypted, PCI-compliant checkout. We never see or store your card details.
Languages
Which languages are included?
English, German, Spanish, and French — all four are included free with every purchase. You don't choose one; you get them all.
Is the content the same in every language?
Yes. Each language is a full translation of the same dossier — same protocols, same structure, same depth.
Can I switch language after buying?
Anytime. All four language versions are in your account library, so you can download whichever you need, whenever you need it.
Content & suitability
Which dossier should I start with?
Start with your most pressing goal. Browse by goal — gut health, body composition, sleep, strength, hormonal health, or energy — and pick the dossier that matches what you want to fix first. Not sure? The Gut Health Reset is our most-read starting point.
Are the recipes suitable for my diet (vegan, keto, gluten-free)?
Many cookbooks are built around specific diets — keto, low-carb, gluten-free, plant-based, and more. Each cookbook page states its dietary focus so you can match it to your needs before buying.
Are the protocols safe if I have a medical condition?
Our dossiers are educational and research-informed, but they are not medical advice and don't replace a doctor. If you have a diagnosed condition, are pregnant, or take medication, check with a healthcare professional before starting any protocol.
Can I request a topic that isn't in the library yet?
Yes — we love topic suggestions and use them to decide what to publish next. Send us your idea via the contact section below.
Still have a question?
We're happy to help.
Didn't find your answer above? Reach out and a real person will get back to you, usually within one business day.
